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Before you buy

20 practical answers to help you choose a package and know what happens next. Updated October 20, 2026.

Which package should I choose for my business?

Choose One Page ($99) for a simple information page, Starter ($396/year) for up to three pages, Business ($639/year) for up to six pages with a booking integration or quote form, or Store ($936) for up to nine pages and 25 products. Tell us what customers need to do and we will confirm the scope before payment.

Is the free mockup available for every package?

Yes. One Page, Starter, Business and Store all include a free homepage mockup before payment. You can review the design before deciding to proceed with the full website.

What is included in a free homepage mockup?

The mockup is a homepage design concept showing a proposed layout, colours and example content for your business. It is not a completed live website, working store, registered domain or unlimited design service. We confirm the mockup scope and feedback process before starting.

What happens if I decide not to use the mockup?

You can decline the free mockup and pay nothing for it. Domain registration, hosting and the full paid build follow design approval, confirmation of the scope and payment. We agree any additional work before charging for it.

What information makes a brief complete?

Send your business name, main services or products, service area, contact details, chosen package and the main action customers should take. Add your preferred style, existing website or domain, and any images you want used. We will ask about anything missing before confirming timing.

Do I need a finished logo and professional photos?

You can request a mockup without them. Tell us what you have and what is missing. Use images you own or have permission to use; we will agree any licensed-image or separate logo work and its cost before payment. Do not send other businesses’ photos as if they were yours.

Will you help write the website text?

We turn the information in your brief into website copy within the agreed scope. You check names, prices, services, claims and contact details before launch. Specialist research, additional pages, extensive product descriptions or other extra writing must be agreed separately.

Will the website work on phones?

All four packages include a mobile-friendly layout. During review, check your preview on your own phone and try the menu, text links and forms. Tell us which devices and browsers your customers use so important journeys can be checked.

What can the Business booking or quote feature do?

Business includes a booking integration or quote request form within the agreed scope. We confirm your scheduling provider, information to collect and where enquiries should arrive. Paid booking subscriptions and complex custom workflows may cost extra and are disclosed before payment.

How many products can the Store package include?

The listed Store scope includes up to 25 products and up to nine pages with Stripe checkout. Tell us about product variants, stock rules, shipping and taxes before we quote. Confirm what counts as a product and whether your catalogue needs additional work.

What should I send for an online store?

Prepare each product’s name, price, description, permission-cleared images and available options. Also send your delivery areas, shipping charges, returns policy and contact details. You remain responsible for the accuracy of product claims and the policies your business will honour.

Are Stripe fees and paid software included?

The website package price does not mean payment processing is free. Stripe processing charges, paid integrations and other provider subscriptions may apply. We identify the services your project needs and confirm any extra setup work before payment; check each provider’s current terms and charges.

Is a business email mailbox included with domain registration?

A domain name, website hosting and an email mailbox are separate services. Do not assume a paid mailbox or email migration is included. Tell us what addresses and existing mail you need to keep, and we will confirm the arrangement and any additional cost in writing.

Can I keep a domain name I already own?

Yes, we can discuss connecting your existing domain rather than registering a new one. Tell us the registrar and whether the domain also handles email. We confirm ownership, access and DNS changes before making the connection, including how existing email will be protected.

Can my existing website stay online while you prepare the new one?

We can plan the preview and changeover so the existing site remains available during preparation where the hosting setup allows. We agree the launch steps, backups and any expected interruption before changing the live site. A free mockup does not require replacing your existing homepage.

Should I send my passwords in the project brief?

No. Never put passwords, full card details or other sensitive credentials in a brief or ordinary message. If account access is needed, we agree an appropriate access method for that service. Keep control of your own domain, hosting and payment accounts.

Does basic SEO guarantee customers or a first-place ranking?

No. Basic SEO helps make the agreed pages clear and accessible to search engines, but Google decides indexing and ranking. Results also depend on demand, competition, content, reputation and many other factors. Paid advertising is separate from website build pricing and needs its own budget.

Can every business get a Google Business Profile?

No. Google sets eligibility rules, generally including in-person customer contact during stated business hours. Online-only businesses are not eligible. Business package setup assistance applies only if your business qualifies; we do not promise verification or use a false address to create a listing.

What counts as a small content update?

Think of a limited text, price, hours or image change rather than a redesign, new feature or new page. Starter, Business and Store list six, twelve and twenty-four small updates in year one. We confirm the precise allowance, response process and price of work outside it before payment.

What is the fastest way to ask about a package?

Text (210) 461-9760 or send the website brief. Include your business type, chosen package and the best way to reply. Text is useful if you prefer not to call. We confirm scope, mockup timing and payment terms before starting the full build; submitting a request does not charge your card.

Choose the next step for your business

Confirm scope, coverage and renewal terms for One Page and Store before payment. Explore our owned portfolio projects.